Privacy Policy
Effective Date: 1/29/2025

1. Introduction
Jax Window Services ("Company," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, website, or communicate with us. By providing your information, you consent to our practices as outlined below.

2. Information We Collect
We collect personal information to provide our window cleaning services and maintain effective communication with our customers. This may include:

• Personal Identifiable Information (PII): Name, phone number, email address, and home address.
• Service Information: Details about your service requests, scheduling, and customer preferences.
• Communication Data: Any correspondence via email, phone, or text messages.

3. How We Use Your Information
We use your personal information for the following purposes:

• Scheduling and Providing Services: To arrange and complete window cleaning and related services at your location.
• Customer Support & Communication: To respond to inquiries, send appointment reminders, and provide updates about our services.
• Billing & Payments: If applicable, for invoicing and processing transactions securely.
• Marketing & Promotions: To inform you of special offers, discounts, or relevant updates (you may opt out at any time).
• Legal & Security Purposes: To comply with legal obligations and protect against fraudulent or unauthorized activity.

4. Data Protection & Security
We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Sharing of Information
We do not sell, rent, or trade your personal information. We may share your data in the following circumstances:

• Service Providers: With third-party vendors who assist in operating our business, such as payment processors or scheduling software.
• Legal Requirements: If required by law, regulation, or government request.
• Business Transfers: In case of a business merger, sale, or acquisition, your information may be transferred as part of the company assets.

6. Your Rights & Choices
You have the right to:

• Request access to the personal data we hold about you.
• Update or correct any inaccurate information.
• Opt out of marketing communications.
• Request deletion of your personal data, subject to legal obligations.

To exercise these rights, contact us at jaxwindowservices@gmail.com.

7. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience. You can adjust your browser settings to decline cookies if preferred.

8. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

• Jax Window Services
• Phone: (615) 348-7238
• Email: jaxwindowservices@gmail.com

By using our services, you acknowledge that you have read and understood this Privacy Policy.